DRS Protect, Inc.
DRS Protect, Inc.
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Privacy Policy

Effective Date: July 8, 2026


DRS Protect, Inc. ("DRSP," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to www.drsprotect.com and all current or future DRSP websites, portals, mobile applications, software applications, communication systems, artificial intelligence systems, automated systems, and related services (collectively, the "Platform").


DRSP provides security services, technology-enabled security management services, workforce management tools, incident reporting systems, customer communication systems, and related services to clients, employees, contractors, applicants, and visitors.


By accessing or using the Platform, applying for employment, purchasing services, requesting information, submitting forms, signing agreements, or otherwise interacting with DRSP, you consent to the practices described in this Privacy Policy.


Please also review our Terms and Conditions.



COLLECTION OF PERSONAL INFORMATION


DRSP may collect information that identifies, relates to, describes, or is capable of being associated with an individual.


Information we may collect includes:


  • Full name
  • Residential or business address
  • Email address
  • Phone number
  • Employer
  • Job title
  • Driver's license information
  • Professional licenses and certifications
  • Guard card information
  • Employment history
  • Education history
  • Emergency contact information
  • Payment and billing information
  • Bank account information when required for payroll processing
  • Device information
  • Internet Protocol (IP) address
  • Location information
  • GPS information where authorized and applicable
  • Attendance and scheduling information
  • Incident reporting information
  • Communication records
  • Photographs, audio recordings, and video recordings where permitted by law


Applicants, employees, contractors, and clients may be required to provide information necessary to:


  • Create an account
  • Apply for employment
  • Complete onboarding requirements
  • Request services
  • Purchase products or services
  • Submit incident reports
  • Contact DRSP
  • Receive communications
  • Comply with legal or regulatory requirements


We may collect additional information in the future as our services, technology, and business operations evolve.



USE OF PERSONAL INFORMATION


DRSP uses personal information for legitimate business purposes, including:


  • Providing security services
  • Hiring and managing employees
  • Scheduling personnel
  • Processing payroll
  • Processing payments
  • Managing customer accounts
  • Providing customer support
  • Dispatching personnel
  • Managing attendance
  • Conducting investigations
  • Creating reports
  • Monitoring service quality
  • Complying with legal obligations
  • Detecting fraud or misuse
  • Protecting persons and property
  • Improving products and services
  • Operating artificial intelligence and automated systems
  • Communicating with clients, applicants, employees, contractors, and users


We may use automated systems, artificial intelligence, decision-support systems, digital workflows, communication platforms, customer portals, scheduling systems, workforce management software, and third-party integrations to perform these functions.



AUTOMATED TECHNOLOGIES AND ARTIFICIAL INTELLIGENCE


DRSP may utilize artificial intelligence, machine learning, automation tools, communication systems, scheduling platforms, client portals, workforce management systems, reporting platforms, application programming interfaces (APIs), software integrations, cloud services, and related technologies to assist in delivering and improving services.


These technologies may be used to:


  • Manage scheduling
  • Monitor attendance
  • Route communications
  • Process support requests
  • Generate reports
  • Assist with customer service
  • Manage coverage requests
  • Analyze operational data
  • Improve service delivery
  • Automate workflows
  • Coordinate security operations


DRSP may use third-party platforms, vendors, software providers, cloud providers, communications providers, AI providers, API providers, hosting providers, payroll providers, and related technology services as part of normal business operations.



THIRD-PARTY SERVICE PROVIDERS


DRSP may utilize third-party vendors, service providers, software providers, cloud providers, communications providers, payment processors, artificial intelligence providers, workforce management providers, and other business partners to facilitate its operations and services.

DRSP may change, add, or remove such providers from time to time without notice as business needs evolve.



SHARING OF INFORMATION


DRSP does not sell personal information.


DRSP may share information with trusted service providers, contractors, software providers, communications providers, payroll providers, insurance providers, legal counsel, accounting professionals, cloud hosting providers, technology vendors, and other business partners who assist us in operating our business.


Such providers may include:


  • Payroll services
  • Payment processing services
  • Cloud hosting services
  • Communications services
  • SMS messaging providers
  • Telephone service providers
  • Artificial intelligence service providers
  • Scheduling platforms
  • Workforce management systems
  • Reporting platforms
  • Human resources systems
  • Customer support systems
  • Data storage providers


We may also disclose information:


  • To comply with laws or legal processes
  • To respond to lawful requests from government authorities
  • To protect the rights, property, or safety of DRSP
  • To investigate potential violations
  • In connection with mergers, acquisitions, financing, or asset sales
  • As otherwise permitted or required by law



SMS AND COMMUNICATIONS POLICY


By providing your telephone number, you consent to receive calls, text messages, emails, automated communications, artificial intelligence-assisted communications, and other electronic communications from DRSP regarding:


  • Employment opportunities
  • Scheduling
  • Attendance
  • Shift assignments
  • Coverage requests
  • Service updates
  • Incident notifications
  • Account administration
  • Billing
  • Customer support
  • Operational communications
  • Other business-related communications


Consent is not a condition of purchase.


Message frequency may vary.


Message and data rates may apply.


You may opt out of SMS communications by replying STOP.


You may receive additional instructions confirming your opt-out request.


For assistance, reply HELP or contact Support@DRSProtect.com.


Mobile opt-in information and SMS consent will not be sold or shared with third parties for marketing purposes.


Any sharing of information described elsewhere in this Privacy Policy excludes mobile opt-in data and SMS consent records.



SECURITY OF INFORMATION


DRSP maintains administrative, physical, and technical safeguards designed to protect personal information.


Security measures may include:


  • Encryption
  • Access controls
  • Multi-factor authentication
  • Secure hosting environments
  • Audit logging
  • Vendor security reviews
  • Employee training
  • Data access restrictions


Despite our efforts, no system can guarantee absolute security. Users acknowledge that there are inherent risks associated with electronic communications, internet usage, and cloud-based technologies.



DATA RETENTION


DRSP retains information for as long as necessary to:


  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Protect legitimate business interests


Retention periods may vary based on applicable laws, contractual obligations, employment requirements, insurance requirements, litigation holds, and operational needs.



RIGHT TO DELETE INFORMATION


Subject to applicable law, users may request deletion of their personal information.


DRSP may deny deletion requests where information is required to:


  • Complete transactions
  • Perform contractual obligations
  • Comply with legal obligations
  • Comply with employment requirements
  • Detect security incidents
  • Prevent fraud
  • Protect the rights of others
  • Resolve disputes
  • Maintain business records
  • Exercise legal claims
  • Fulfill regulatory requirements



CHILDREN UNDER 18


DRSP does not knowingly permit persons under the age of 18 to create accounts, apply for employment, or use the Platform except where legally permitted and authorized by DRSP.



DATA STORAGE


Personal information may be stored and processed using systems operated by DRSP and third-party service providers. 


Data may be stored using cloud-based platforms, hosting providers, software vendors, communications providers, payroll providers, and other service providers utilized by DRSP.



CHANGES TO THIS POLICY


DRSP reserves the right to modify this Privacy Policy at any time.


We may provide notice of material changes by:


  • Email
  • Website posting
  • Platform notification
  • Text message
  • Application notification
  • Other reasonable methods


Continued use of the Platform following any changes constitutes acceptance of the updated Privacy Policy.



CALIFORNIA PRIVACY RIGHTS


California residents may have certain privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable exemptions and limitations.


Depending upon applicable law, California residents may have the right to:


  • Know what categories of personal information DRSP collects.
  • Know the sources from which personal information is collected.
  • Know the business purposes for collecting, using, and sharing personal information.
  • Request access to personal information maintained by DRSP.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to legal exceptions.
  • Limit certain uses of sensitive personal information where required by law.
  • Receive equal service and pricing regardless of whether a privacy request is exercised.


DRSP does not sell personal information.


DRSP does not share personal information for cross-context behavioral advertising.


To submit a privacy request, please contact:


Support@DRSProtect.com

or


DRS Protect, Inc. 536 Stone Road, Suite A Benicia, CA 94510


DRSP may need to verify the identity of a requestor before responding to a request.


Certain information may be exempt from deletion or disclosure requests pursuant to applicable laws, including information retained for employment, payroll, legal compliance, safety, security, investigative, insurance, contractual, and business recordkeeping purposes.


CONTACT INFORMATION


DRS Protect, Inc.

536 Stone Road, Suite A
Benicia, CA 94510

Phone: 888-553-3777

Email: Support@DRSProtect.com

Website: www.DRSProtect.com

Last Updated: July 8, 202

Contact Us

DRSP welcomes your questions or comments regarding this Privacy Policy. If you believe that DRSP has not adhered to this Policy or you have general questions or inquiries, please contact us at:


1260 Nimitz Ave.

Building 670

Vallejo, CA 94592


888-553-DRSP

Support@DRSProtect.com

This Policy was updated on September 19, 2022

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DRS Protect, Inc.

536 Stone Rd, Suite A, Benicia, CA

888-553-3777

Copyright © 2023 DRS Protect, Inc. - All Rights Reserved.

Private Patrol Operator License #120927 

By using our website, mobile app, or Services, you acknowledge that you have read and agreed to our Privacy Policy and Terms and Conditions.